Terms & Conditions
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    Privacy Policy
    • Fingo Financial Solutions Private Limited including online platform(s) www.fingoindia.comand "Mobile App" (Collectively "Website") recognizes the importance of maintaining your privacy. Fingoindia.comis committed to maintain the confidentiality, integrity and security of all information of its users. This Privacy Policy describes how Fingoindia.comcollects, stores, handles and transfer certain information received from you via the use of the Website on a need basis. This Privacy Policy applies to the visitors to our websiteand our existing and future customers. By visiting and/or using our website, you are accepting and consenting to the practices described in this Privacy Policy,

      By using or continuing to use the Website you agree to our use of your information (including sensitive personal information as defined under the Information Technology Act 2000, applicable rules, notification etc.) in accordance with this Privacy Policy, as may be amended from time to time by Fingoindiaat its sole discretion.
    • 1.Controllers of personal information
    • Your Personal data/information will be collected and stored at servers located in India by Fingo Financial Solutions Private Limited(including its, representatives, affiliates, and its business partners)
    • 2. What Personal Information we gather about you
    • The information we learn from customers helps us personalize and continually improve your experience at the Website. Here are the types of information we gather.

      • We receive and store any information or document you enter or upload on our Website or give us in any other way, in line with the product or service opted by you and as required by us or our business partners, including your personal information like first name, last name, email address, date of birth, residence city, sex,IP address, KYC documents, Income tax filings, Goods and services tax (GST) filings, Financial accounts, Bank statements and Bureau score (if available)etc.. You can choose not to provide certain information but then you might not be able to take advantage of many of our services and features. We neither collect nor store your biometric information.
      • We may also have one time access to your camera, microphone, location, Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform,and mobile device and store such information only for the purpose of onboarding or KYC requirements of us or our Partner with your explicit consent. in accordance with the Digital Lending guidelines issued by RBI and as amended from time to time.
      • We might receive information about you from other sources generally by way of due diligence or other market intelligence including research and analysis of the filed accounts of your organisation and add it to our account information.
    • 3. We Collect Cookies
    • We receive and store certain types of information whenever you interact with us. For example, like, we use "cookies" and we obtain certain types of information when your web browser accesses the Website or advertisements and other content served by or on behalf of the Website on other websites. A cookie is a piece of data stored on the user's computer tied to information about the user. We may use both session ID cookies and persistent cookies. For session ID cookies, once you close your browser or log out,the cookie terminates and is erased. A persistent cookie is a small text file stored on your computer's hard drive for an extended period of time. Session ID cookies may be used by Fingoindia.comto track user preferences while the user is visiting the website. They also help to minimize load times and save on server processing.

      Most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

      However, because cookies allow you to take advantage of some of the Website's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you may not able to use any Website products and services that require you to Sign in.
    • 4. How do We Use theInformation
    • Fingoindia.comcollects your information when you register for an account, when you use its products or services, visit its website's pages. When you register with Fingoindia.com, you are asked for your first name, last name, state and city of residence, email address, date of birth, and sex. Once you register at the Website and sign in you are not anonymous to us. Also, you are asked for your contact number during registration and may be sent SMS, notifications about our services to your wireless device. Hence, by registering you authorize the Fingoindia.com(including its business partners and affiliates) to send texts and email alerts to you with your login details and any other service requirements, including promotional mails and SMS, even if you have registered yourself under DND or DNC or NCPR services. Your authorization shall be valid as long as your account is not deactivated or unless you withdraw your consent.FingoindiaWebsite may base on your consent also access your mobile device including camera 6| P a g efor the purpose of service facilitation and ease of access to our Website for the various services opted by you and in compliance with applicable laws.
    • 5. Purpose for collecting information:
      • Assist us or our business partners in facilitating and delivering services to you, process payments and your applications, communicate with you about products, services and promotional offers.
      • Respond to queries, or requests submitted by you, and resolve your grievances/issues/problems with any services supplied to you.
      • Administer or otherwise carry out our obligations in relation to any agreement with our business partners.
      • Send you information about special promotions or offers. We might also tell you about new features or products/services. These might be our own offers or products/services, or third-party offers or products/services with whom Fingoindia.comhas a tie-up.
      • Use your information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content.
      • Use this information to improve our platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf. We may combine information we get from you with information about you we get from third parties.
      • Send you notices, communications, and recommend services that might be of interest to you update our records and generally maintain your accounts with us, display content and customer reviews.
      • When you provide your contact details, we will use it to send you general notices or important news about your account, request your feedback or opinions and provide updates on special deals and offers that might interest you.
      • File storage permissions on android/iOS and Website for uploading customer documents are obtained for the purpose of processing customer applications by our Partners.
      • FingoindiaWebsite may base on your consent also access your mobile device including camera for the purpose of service facilitation, ease of access and logging in to our website for the various services opted by you.
      • As otherwise provided in this Privacy Policy and in compliance with the applicable laws.

      Some features of this Website or our Services will require you to furnish your personally identifiable information as provided by you under your account section on our Website.
    • 6. Disclosure to Third Parties
    • Fingoindia.comwill not sell or rent or otherwise disclose your information for commercial purposes to anyone in a way that is contrary to the commitments made and/or other than as set forth in this Privacy Policy. Notwithstanding the foregoing, we may share your information to third parties including our group Company, employees, agents, business partner merges with or is acquired by another business or company in the future, we may share your personal data with the new owners of the business or company (and provide youwith notice of this disclosure),and other Service Providers we have a tie up with and any of our affiliates, for the purposes as set out in this Privacy Policy.

      These third parties are required to handle your information using the same level of care and confidentiality as is followed by Fingoindiaand any accessing or processing of your information by these third parties is in accordance with contractual terms, applicable laws and our instructions and subject to your consent. For the purposes of this paragraph, "affiliate" means any person, company, or Fingoindia.comdirectly, or indirectly through one or more intermediaries, that controls, is controlled by or is under common control with Fingoindia.com(The term "control," as used in the preceding sentence, shall mean with respect to any person, the possession, directly or indirectly, of the power, through the exercise of voting rights, contractual rights or otherwise, to direct or cause the direction of the management or policies of the controlled person. As used in this Privacy Policy, the term "Person" includes any natural person, corporation, partnership, limited liability company, trust, unincorporated association, or any other entity).

      Fingoindia.commay also share, and/or transfer your personally identifiable information to any successor-in-interest as a result of a sale of any part of Fingoindia.combusiness or upon the merger, reorganization, or consolidation of it with another entity on a basis that it is not the surviving entity.

      We limit the collection and use of your personal information. We may make anonymous or aggregate personal information and disclose such data only in a non-personally identifiable manner. Such information does not identify you individually. Access to your Account information and any other personal identifiably information is strictly restricted and used only in accordance with specific internal procedures, and for the purposes set out in this Privacy Policy, in order to operate, develop or improve our services. We may use third party service providers to enable you to provide with our services and we require such third parties to maintain the confidentiality of the information we provide to them, under our contracts with them.

      We may also share your information, without obtaining your prior written consent, with government agencies mandated under the law to obtain information for the purpose of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution, and punishment of offences, or where disclosure is necessary for compliance of a legal obligation. You agree and consent for the Website to disclose your information, if so required, under applicable law. 8| P a g eThere are number of products/services such as loans, credit cards, mutual funds, offered by third Parties on the Website, such as lenders, banks, credit card issuers. If you choose to apply for these separate products or services, disclose information to these providers, then their use of your information is governed by theirprivacy policies in addition to the Privacy Policy of the Website. Fingoindia.comis not responsible for their privacy policies. We encourage you to visit and read about the privacy notices and procedures adopted by these third parties/providers, when youapply for their products or services. Fingoindiaholds no responsibility for the content of the privacy policies or terms of use etc. of these third party websites.
    • 7. Data Storage
    • Fingoindiastores your personal information only at servers located in India. Fingoindiamay retain your information including personal information as the same may be required to provide you the services for the product that you have inquired or opted and for as long as it is required for the above purpose or mandated in our arrangements with our business partners. Retention of information is done as per this policy subject to compliance with applicable law/regulatory requirements in India.

      In following situation, Fingoindiamay retain your information for an extended period (i)in case of requirement of any investigations under law or as part of any requirements before courts/tribunals/forums/commissions etc; (ii) to enhance/improve our products/services and (iii) as required under contractual arrangements with business partners.
    • 8. What Is Your Control Over Your Personal Information That's Collected and Used Online
    • It's important to note that the information we use about you helps us provide you with products, services and experiences that benefit you. You have the ability to control how your non-personal information is collected and used online.

      You also have the ability to choose what personal information, including what sensitive personal information (i.e.,your financial information) you provide to us, restrict disclosure ofyour information to third parties, however, please note that this may affect your seamless access to such product/ service as opted by you. However, if you choose not to provide all of the mandatory information and data that is requested of you, we may not be able to provide you with the Services that you have subscribed to.

      We believe you should be able to choose what kinds of information you receive via email/SMS. If you do not want to receive marketing materials by email/SMS, just indicate your preference on the contact information for your account or the 'opt-out' or unsubscribe link provided in our marketing emails and you can also write to us at customercare@fingoindia.com. Please note that it may take about 10 days to process your request. Please keep in mind that we will continue to notify you by email /SMS/via phone calls regarding your services with us, even after you have opted out. 9| P a g eYou can review the information that you have provided to us by logging into your account at the Website and correct or amend any personal information or sensitive personal data or information to ensure that the information or data you provided us is accurate and/or not deficient. Fingoindia.comis not responsible for the authenticity of any personal information or sensitive personal data or information supplied to it by you or any third party.
    • 9. Revocation of Consent
    • If you feel that we do not require the retention of your personal information or if you ask us to delete or remove your personal data where you think we do not have the right to process it we shall destroy or delete such Customer information. You may, at any time while availing of our Services or otherwise, withdraw the consent given earlier to us to collect and use your sensitive personal data or information by writing to us at customercare@fingoindia.com. However, in the case of you withdrawing such consent, Fingoindia.comshall have the option to stop providing you the Services for which the information was sought. You will not be eligible for a refund of any fees paid for any service in such event and you agree that the Website shall not be liable to you for the same in any manner whatsoever.

      The data may be required to be retained for the purpose of Product servicing, repayment etc. by us and/or our Partners and also as required under any applicable laws. We assure that such retained information shall be protected following all cyber security norms.10
    • 10. Log Files
    • Like most standard websites, we use log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. We may combine this automatically collected log information with other information we collect about you. We do this to improve the services we offer to you, to improve marketing, analytics or site functionality.
    • 11. Data Security
    • We employ appropriate technical and organizational security measures at all times to protect the information we collect from you. We use multipleelectronic, procedural, and physical security measures to protect against unauthorized or unlawful use or alteration of information, and against any accidental loss, destruction, or damage to information. We have put in place appropriate security measuresto deal with any suspected data security breach However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. Further, you are responsible for maintaining the confidentiality and security of your login id and password, and may not provide these credentials to any third party.
    • 12. Third-Party Advertisers and Links to Other Websites
    • Third Party Advertising

      We may use third-party advertising companies and/or ad agencies to serve ads when you visit our Website. These companies may use information (excluding your name, address, email address, or telephone number) about your visits to this Website in order to provide advertisements on this Website and other third-party websites about goods and services that may be of interest to you.

      We use third-party service providers to serve ads on our behalf across the internet and sometimes on this Website. They may collect anonymous information about your visits to Website, and your interaction with our products and services. They may also use information about your visits to this and other Websites for targeted advertisements for goods and services. No personally identifiable information is collected or used in this process.

      Links to Other Websites:

      There might be other sites relating to our Banking and Non Banking partners linked to Fingoindia.comand other affiliates. Personal information that you provide to those sites is not our property or responsibility. These affiliated sites may have different privacy practices and we encourage you to read their privacy policies of these websites when you visit them. Fingoindiaholds no responsibility for the content of the privacy policies or terms of use etc. of these third-party websites.
    • 13. Changes in this Privacy Policy
    • Fingoindia.comreserves the right to change this policy from time to time, at its sole discretion. We may update this privacy policy to reflect changes to our information practices. We encourage you to periodically review. Checking the effective date below allows you to determine whether there have been changes since the last timeyou reviewed the statement.
    • 14. Nodal Grievance Officer
    • The Company has appointed a Nodal Grievance Officer to redress customer grievances relating to any digital lending-related complaints. The name and contact details of the Nodal Grievance Officer are provided below:

      Name:GVNG Pavan Kumar

      Email:customercare@fingoindia.com

      If you have questions, concerns, or suggestions regarding our Privacy Policy, we can be reached using the contact information on our Contact Us page or atcustomercare@fingoindia.com
    Grievance Redressal Mechanism
    • FingoFinancial Solutions Private Limited(hereinafter referred to as the'Company') believes that customer service is its highest priority as that is what drives growth and continuous business. The Company believes that prompt, efficient, and transparent service is critical to build long lasting customer relationships. The Company is determined to ensure expeditious and efficacious handling of the customer Grievances, as wellas prompt remedial & preventive action (inclusive of amendment of the Mechanism, as and when required) with the objective to avert repetitiveness.
    • 1. Objectives
    • The Company understands that despite striving to achieve high standards of customer service excellence, there can be gaps in existing service delivery. Hence, it is critical to provide an appropriate system and process to customers to share their Grievances. The Company aspires to create robust systems and processes to ensure effective and timely solutions to Grievances with an impartial approach to set higher benchmarks towards effective stakeholder engagement. We have ensured that all employees of the company are aware and well versed with our Customer Grievance Redressal Mechanism ("Mechanism"). Our Mechanism is based on following principles:
      • Customers are always treated equitably without any prejudice at all instances
      • Grievance raised by customers are acknowledged attentively and dealt with courtesy in a timely manner and address the key questions on why the complainant feels aggrieved or dissatisfied
      • Customers are provided with multiple touchpoints to submit their Grievances
      • Customers are facilitated andsensitized about their rights in the Company and mechanism to convey their Grievances as well as their rights pertaining to alternate remedies in the Company if they are not satisfied with the resolution of their Grievances
      • Grievances are investigated andredressed in a time bound and transparent manner•
      • Grievances are reviewed and critically analyzed to improve the existing processes and systems to ensure that the re-occurrence of such Grievances are minimized 12| P a g eOn the basis of this Mechanism, the Company shall ensure that an appropriate Mechanism subsists for the purpose of receiving and addressing Grievance from its customers, with the aim of resolving the Grievance equitably and expeditiously.

      The Mechanism encompasses adherence to the provisions of Digital Lending guidelines and other regulations stipulated by Reserved Bank of India (RBI).
    • 2. Grievance Redressal Framework
    • 2.1 How to lodge a Grievance/where can a Grievance bemade?

      Means and Mode-Any customer having a Grievance with respect to the product and services offered by the Company may reach out to the Company through any of the following channels:
      • Email at:customercare@fingoindia.com

      FormatofGrievance:
      Customers are requested to necessarily provide necessary details which includes:
      • Details of Products for which Grievance is made
      • Date of Application submitted
      • Details of Grievance
      • Valid Contact Information including Phone No. & E-mail ID registered with the Company at the time of registration for availing the services of Fingoindia.

      2.2 How will we address a Grievance?
      a. When the customer Grievance is received, we will endeavour to send an acknowledgement/a response within 48 working hours of receiving the Grievance.

      b. After examining the matter, we will send our final response or explain why we need more time to respond and shall endeavor to do so within 30 days of receipt of Grievance.

      2.3 Details of Nodal Grievance Redressal Officer
      Name:GVNG Pavan Kumar
      Email:customercare@fingoindia.com
    • 3. Review
      • This Mechanism is subject to review by the Company as and when necessary.
      • This Mechanism shall be subject to the applicable laws including but not limited to the rules, regulations, guidelines, directives and instructions issued by RBI and any other statutory authority from time to time and shall supersede the earlier version of the Mechanism. Any change/amendment in applicable laws with regard to maintenance of an appropriate Grievance Redressal Mechanism shall be deemed to be incorporated in this Mechanism by reference and this Mechanism shall be deemed to have been amended and revised accordingly.
    Intellectual Property Policy
    • FINGO FINANCIAL SOLUTIONS PRIVATE LIMITED (the'Company') has an efficient Intellectual Property Policy and Intellectual Property Management guidelines (Collectively referred to as'IPPolicy', hereinafter) in place basically to maintain absolute clarity on IPR related issues such as ownership, rights and obligation of employees and Company, rights and obligation of customers and Company, disclosure of work/ invention, non-disclosure of confidential information, liabilities in case of misappropriation of IP or resolution of IP related disputes strategically.

      Intellectual property (IP) is one of our most valuable assets. We rely on various types of intellectual property (such as trademarks, patents, copyrights, trade secrets, domain names, design rights) for our success in the market. IP helps us stay competitive, allows us to fund future successes, and supports each of our jobs at the Company. The Company has a consistent policy of identification of Company's intangible assets, prioritizing them according to Company's business plans, registering, exploiting and safeguarding them in order to benefit fully from IP in terms of revenue, reputation and market share. The Company's IP Policy also envisages protection and management of its own IP well, internally and with it's business partners. We also want to respect the IP of others as we develop our products and services, run our business, and work with business partners.

      For clarifications, the term Company wherever used under this IP policy, shall include its Subsidiaries and Affiliates.
    • 1. Purpose
    • The Company has adopted this Policy in order to protect its own IP and minimize the possibility of infringement of Intellectual Property rights of the Company and the third Parties. This IP Policy aims to provide transparent administrative system for the ownership, control and transfer of the IP created and owned by the Company.
    • 2. Applicability
    • This IP Policy is applicable to all the employees, representatives and agents of the Company including its Subsidiaries and Affiliates
    • 3. Policies,Procedures, And Records
      • Company shall respect intellectual property (IP) and conduct its business in compliance with the IP-related laws as applicable in the jurisdiction of Republic of India and its agreements with other companies.
      • Company shall actively protect its own IP.
      • Company shall maintain an effective system of IP asset management, including maintaining an inventory and records of IP-related assets and agreements.
      • Company shall not knowingly infringe a third party's intellectual property in its products, services, or components, or disclose or use a third party's trade secrets without the express or implied consent of the owner or as permitted by law.
      • Company shall not knowingly purchase or use counterfeit or other infringing goods and services in running its business, including counterfeit trademark goods or infringing copyright material (such as software, publications, video, audio, or other content).
      • Company shall document and maintain written records of all substantial transactions and uses that involve the exercise of IP rights. (This includes, for example, licenses or assignments of rights; manufacture, reproduction or distribution of patented, trademarked or copyrighted items; and disclosure and use of trade secrets.)
      • Company shall require, through binding policies or agreements with employees and contractors that its personnel comply with the applicable IP laws and the Company's IP policies and IP-related provisions in agreements with other companies.
      • Company shall develop and implement a management system to help ensure that all personnel follow its IP policies. This management system shall encompass all IP-related policies, procedures and adequate and accurate records necessary to implement, measure, and improve Company's IP protection and compliance program.
    • 4. IP Compliance Team
    • Company's IP protection and management shall be implemented through a cross-functional compliance team, overseen by a Director or COO of the Company or designated senior management. The said compliance team may appoint or engage any advocate or expert from within and/or outside the Company to seek their opinion in carrying out their responsibilities as stated under this IP Policy.
    • 5. Scope and Quality of Risk Assessment
    • Company shall include in its risk assessment of new products, services, and business opportunities, any relevant IP protection risks.
    • 6. Management of Business Partners
      • Company shall require its business partners to conduct their arrangements with the Companyin accordance with Company's relevant IP protection policies.
      • Company shall conduct initial risk assessment and due diligence on all prospective business partners, which shall include an assessment of such companies' IP protection and management.
    • 7. Security andConfidentiality Management
      • Company shall maintain physical security designed to effectively protect trade secrets(where applicable) and other confidential information, and IP-related records, masters, tools, inventory and related materials.
      • Company shall maintain computer and network security effective for protecting trade secrets, other confidential and proprietary information, and IP related records, and for discouraging violations of Company's IP policies on the Company's computers and networks.
      • Company and its personnel shall only make trade secrets and other proprietary information available to third parties on a need to know basis, and subject to company procedures and written agreements containing adequate confidentiality and other protections.
      • Company shall execute written confidential or Non-disclosure agreements with third parties prior to disclosure of any confidential information of the Company to any third party(ies).
      • Any IP generated, created or developed by any of the employees/representatives and agents of the Company and/or consultants engaged by the Company, during the term of their employment or engagement as the case may be, for and/or on behalf of the Company, shall be work made for hire and shall be assigned by such persons to the Company. Further, the Company shall have the sole and exclusive ownership to such IP generated, developed or created unless otherwise agreed by the Company by way of a written contract or as may be applicable by the relevant IP law.
    • 8. Training andCapacity Building
      • Company shall provide ongoing appropriate level training on IP protection and management to all relevant personnel.
      • Company shall provide specialized training to those personnel responsible for the development and implementation of the IP protection, management, and compliance program
      • Company shall provide appropriate level training on IP protection and management for relevant supply chain members.
    • 9. Monitoring and Measurement
      • Company shall establish and operate asystem to monitor its performance in meeting the Company's relevant IP policies.
      • Company shall incorporate the information gained from the IP compliance team through the monitoring system into the overall evaluation of its departments.
    • 10. Corrective Actions and Improvements
      • Company shall maintain a system to track and deal with problems in IP protection, management and compliance found through the monitoring process. The tracking system will identify the corrective action to be taken, the timeline, and the responsible party.
      • Company shall develop and implement an annual or other regular improvement plan for IP protection, management, and compliance.
      • In case of violation/infringement of any IPR such as trademark infringement by any employee/representative or any third party infringing upon the IPR of the Company, the Compliance Team of the Company would first investigate the matter in association with its Advocates and make recommendations to the Director/CFO for resolution of such violation/infringement including need for any legal course of action.
    • 11. IP Licensing and Transfer
      • The Company may license its IP to any of its Subsidiaries, Affiliates or a third party (ies) through various modes of licensing strategy such as: Exclusive licensing, Sole licensing, Non-Exclusive Licensing, Sub-licensing and licensing in general. The Company shall document such IP licensing through a license Agreement where each such license agreement shall define the terms and conditions for the proper use of IP of the Company.
      • The Company may transfer its IP to any of its Subsidiaries, Affiliates or a third party (ies) through a signed IP transfer agreement on the conditions as may be deemed to be fit and proper to the Company.
    • 12. Jurisdiction
    • This Policy shall be governed by the laws of Republic of India and the courts at Andhra Pradesh shall have the exclusive jurisdiction to the same.
    Terms of Use
    • This Agreement sets forth the terms and conditions that apply to the access and use of the Website "www.fingoindia.com" and its Mobile Application (collectively be referred to as "Website"), which is managed and operated by Fingo Financial Solutions Private Limited, (hereinafter collectively be referred to as "Company"/ "Fingoindia"), incorporated under the laws of India and registered under the Companies Act, 2013.

      This document/agreement (referred to as "Agreement") is an electronic record in terms of Information Technology Act, 2000 and generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3 of the Information Technology (Intermediaries guidelines) 2011, that provides for the due diligence to be exercised for the access or usage of this Website.

      By accessing this Website or registering your information on the Website, the users (hereinafter referred to as "you" or "your") agree to be bound by this Terms of Use ("TOU"). This agreement along with Privacy Policy and Disclaimer describes our relationship with you will be subject to the rules, guidelines, policies, terms, and conditions applicable to any specific Service that is provided by this Website and they shall be deemed to be incorporated into this TOU and shall be considered as part and parcel of this TOU.

      Be sure to return to this page periodically to review the most current version of the TOU. We reserve the right at any time, at our sole discretion, to change orotherwise modify the TOU 17| P a g ewithout prior notice, and your continued access or use of this Website signifies your acceptance of the updated or modified by TOU.

      PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. YOUR ACCEPTANCE OF TERMS CONTAINED HEREIN CONSTITUTES THE AGREEMENT BETWEEN YOU AND THE COMPANY FOR THE PURPOSE AS DEFINDED HEREUNDER.

    • 1. Description and Acceptance of Services
    • Company, hereby offers you with access to information primarily about certain financial products/services including, but not restricted, to loan facility, credit cards facility, investment services such as Savings account, Fixed Deposits and mutual funds (collectively referred as "Service/s"). Fingoindiaprovides services not limited to loan, credit card facility, alongwith investment advisory services. In addition, Company may provide third party services including but not limited to credit check services, and any other services to retrieve and use your information through third party sites (eg. bank sites etc.) in conjunction with your selection of the Services ("ancillary services"). The above said Services and ancillary services are provided on a commercially reasonably effort basis and you agree that your participation for availing the above mentioned services is purely at your will and consent.

      Your continued usage of the Services and ancillary services from time to time would also constitute acceptance of the TOU including any updation or modification thereof and you would be bound by this Agreement until this Agreement is terminated as per provisions defined herein.

      You agree and authorize Company to share your information with its group companies and other third parties, in so far as required for joint marketing purposes/offering various services/report generations and/or tosimilar services to provide you with various value added services, in association with the Services selected by you or otherwise. You agree to receive communications through emails, telephone and/or SMS, from the Company or its third party vendors/business partners/ marketing affiliates regarding the Services/ancillary services updates, information/promotional emails and/or product announcements. In this context, you agree and consent to receive all communications at the mobile number provided by you, evenif this mobile number is registered under DND/NCPR list under TRAI regulations. And for that purpose, you further authorize Company to share/disclose the information to any third party service provider or any affiliate, its group companies, authorized agents.

      Company will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements entered into for providing Services and ancillary services.

      It is to be noted that the Service provided to you is based on various parameters including your credit information report and credit rating maintained by various authorized Credit Information Companies ("CICs) in India and any other financial information that you may chooseto provide to Fingoindiaor authorise/ give consent to obtain from such CIC. If the information and details provided to Fingoindia(by the concerned CICs or you) are incorrect or incomplete, it will adversely affect the quality of the Service. In addition, there are several unknown factors beyond the control of Fingoindiathat may impact the outcome of the Service. For instance, 18| P a g ecredit scores are calculated differently by the various credit information companies; banks and other lending institutions may have their own internal policies subject to which they accept settlement of delayed dues or offer financial assistance and therefore, it is impossible to predict how any one specific action that we may recommend will affect your credit rating or your ability to obtain financial assistance.Therefore, you hereby understand and acknowledge that the reports and analysis provided to you by Fingoindiais based on Fingoindia's commercially reasonable efforts and our past knowledge and experience,and Fingoindiadoes not guarantee any outcome vis-à-vis your credit report or credit rating maintained by CICs nor do we guarantee that you will receive financial assistance from any bank or other credit institution. Individual results may vary based on several factors which are beyond the control of Fingoindia. While we make commercially reasonable efforts to ensure that our analysis are comprehensive and will provide you with options to improve your credit rating and credit worthiness, it is not meant tobe exhaustive or conclusive and errors may occur.

      By accepting these Terms, you hereby give consent and authorise Fingoindiaat its discretion to:

      1.Request and receive reports from CICs now and for a period of next six months


      2.Retain and store such reports for a period of six months from the date such report was received from the CIC


      3.Extend the periods stated above for further such periods perpetually every time you login to the FingoindiaWebsite.


      4.You hereby understand and agree that Fingoindiais required by law to purge any report after six months of obtaining such report, if you fail to login and validate your consent for retaining such report for further period of six months.



      By accepting these Terms, you hereby request and authorize Fingoindiato communicate with you, and accept instructions from you or your approval, (i) over the telephone (at the number you provide to Fingoindia) (ii) by email (at the email address you provide to Fingoindia); (iii) in writing (including through documents uploaded by you through your User ID or otherwise), and/or any other mode and form as may be determined appropriate by Fingoindiafrom time to time. You hereby consent to Fingoindia, at its sole discretion, (i)recording all telephone calls between you and Fingoindiaand any such records of Fingoindiashall be conclusive and binding evidence of the fact and content of such calls (ii) providing your details to banks and credit institutions to validate correctness of reporting with the CICs(iii) To share your informationincluding certain personal identifiable information with business partners (i.e. financial institutions) of Fingoindiato provide you with pre-approved offers per the eligibility criteria, from such business partners. It is your responsibility to intimate Fingoindiaof any change in your email address or telephone number. You hereby confirm that instructions / approval soprovided by you will be valid, effective,and binding on you without any further enquiry or due diligence as to identity of the person purporting to give such instruction / approval. Fingoindiamay, in its sole discretion, seek further confirmation of anyinstruction / approval given or purporting to originate from you.

      For as long as your User ID remains registered with us, Fingoindiamay, from time to time, recommend our own products and services or the products and/or services of third party banks and other credit institutions to you. You hereby consent that based upon your request, Fingoindiamay forward your contact details to third party banks and credit institutions, and 19| P a g eyou authorize them to contact you, even if you are registered with a Do Not Call (DNC) status with your telecom provider. If you have asked us, or if you do ask us in future not to send you any marketing material, you agree that this restriction will not apply to these recommendations / referrals. The provision of referrals related to the products and/or services of third party banks and other credit institutions is purely a referral service and is not an offer made to you by Fingoindiafor any financial product and/or financial services and should not be construed as such. Such thirdparty referral is provided strictly on a non-risk participation basis. The ultimate decision regarding the appropriateness of any product / service that is provided to you by Fingoindiais exclusively yours and you should exercise due caution and/or seek independent advice before entering into any investment or financial obligation based on these referrals. You should consult your appropriate advisors and independently consider the merits and risks of subscribing or purchasing any recommended products / services, including engaging with any third party and / or purchasing their products / services. The third party/parties will be entitled to determine, in their sole discretion, whether to offer any of their products and/or services to you and any such offerwill be subject to such terms and conditions as may be agreed between you and the concerned third party. Fingoindiashall not be a party to and shall not be responsible or liable for any transactions, interactions, conduct or communications between you and our third party partners, on or through the Service or otherwise. Fingoindiamay receive a referral / facilitation fee from these third party banks / other credit institutions for the referral and you hereby confirm that you have no objection to the same.
    • 2. License and Website Access
    • You acknowledge and agree that Company owns all legal right, title and interest in and to the Services, including any intellectual property rights which subsist in the Services (whether those rights are registered or not). You further acknowledge that the Services may contain information which is designated confidential by Company and that you shall not disclose such information without Company`s prior written consent. The contents of the Website, including its "look and feel" (e.g. text, graphics, images, logos and button icons), photographs, editorial content, notices, software and other material are the owned/licensed by/to Company and/or its third Party Service Providers/their licensors and are duly protected by them under applicable copyright, trademark and other laws.

      Company grants you a limited license to access and make use of the Website, the Services and ancillary services. This license does not include any downloading or copying of any kind of information for the benefit of another individual, vendor or any other third party or to create a derivative work from, modify, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the Services. Any unauthorized use by you shall terminate the permission or license granted to you.

      By using the Website you agree not to: (i) use this Website or its contents for any commercial purpose; (ii) make any speculative, false, or fraudulent transaction or any transaction in anticipation of demand; (iii) access, monitor or copy any content or information of this Website using any robot, spider, scraper, or other automated means or any manual process for any purpose without our express written permission; (iv) violate the restrictions in any robot exclusion headers on this Website or bypass or restrict or circumvent other measures employed to prevent or limit access to this Website; (v) take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure; (vi) deep- 20| P a g elink to any portion of this Website (including, without limitation, the purchase path for any service) for any purpose without our express written permission; or (vii) "frame", "mirror" or otherwise incorporate any part of this Website into any other website without our prior written authorization.
    • 3. Privacy Policy
    • By using the Website, you hereby consent to the use of your information as we have outlined in our Privacy Policy. This Privacy Policy explains how Company treats your personal information when you access the Website and use other ancillary Services.
    • 4. Your Registration/Account
    • In consideration of your use of the Website and registering with us, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of India or other applicable jurisdiction and will only use the Website to make legitimate purchases for you or for another person for whom you are legally authorized to act (and will inform such other persons about the TOU and/or Privacy Policy) that apply to the purchase you have made on their behalf (including all rules and restrictions applicable thereto).

      You agree and understand that you are solely responsible for maintaining the confidentiality of your password which, together with your Login ID (as may be applicable in accordance with the Service selected), allows you to access the Service. That Login ID and password, together with any mobile number or other contact information you provide, form your ("Registration Information"). You agree that you are responsible for maintaining the confidentiality of your Login ID and password, and for restricting access to your computer. You agree to accept responsibility for all activities that occur through your account or password. Because of this, we strongly recommend that you exit/ logout from your account at the end of each session. You agree to notify Company immediately of any unauthorized use of your account or any other breach of security. You further agree that Company shall not be liable for any unauthorized use or accessof your account by yourself or any other party and the company is entitled to recover any damages suffered on account of it from you.

      You shall provide true, accurate, current and complete information about yourself and undertake to inform/update of any change in your Registration Information promptly and keep it up-to-date and accurate at all times, as it has a direct bearing on the provision of Services and ancillary services by or through Company. You agree not to misrepresent your identity nor will youmake an attempt to make an unlawful access to the Website or use of the Services. Additional terms and conditions will apply to your purchase of services that you select. Please read these additional terms and conditions carefully.
    • 5. Customer Due Diligence requirements (CDD)
    • You agree and acknowledge that for undertaking any financial transaction through the website, Our Company may undertake client/customer due diligence measurers and seek mandatory information required for KYC purpose which as a customer you are obliged to give, while facilitating your request of loan/credit card/mutual fund and other financial product requirements with the banks/financial institutions, in accordance with applicable Prevention of Money Laundering Act ("PMLA") and rules.Our Company may obtain sufficient information to establish, to its satisfaction or the banks/financial institutions, the identity of each new customer/user, and to ascertain the purpose of the intended nature of relationship between you 21| P a g eand the bank/financial institution. You agree and acknowledge that Our Company can undertake enhanced due diligence measures (including any documentation), to satisfy itself relating to customer due diligence requirements in line with the requirements and obligations under the applicable PMLA Act and rules.
    • 6. Eligibility
    • You declare and confirm that you are a resident of India, above 18 (Eighteen) years of age, and have the capacity to contract as specified under the Indian Contract Act, 1872, while availing the Services offered by the Company.
    • 7. Submitted Content
    • By sharing or submitting any content including any data and information on the Website, you agree that you shall be solely responsible for all content you post on the Website,and Company shall not be responsible for any content you make available on or through the Website. At Company`s sole discretion, such content may be included in the Service and ancillary services (in whole or in part or in a modified form). With respect to such content you submit or make available on the Website, you grant Company a perpetual, irrevocable, non-terminable, worldwide, royalty-free and non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works, and sublicense such materials or any part of such content. You agree that you are fully responsible for the content you submit. You are prohibited from posting or transmitting to or from this Website: (i) any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law; (ii) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services); and (iii) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Website.
    • 8. Third Party Links/Offers
    • This Website may provide links to other websites or resources. Since the Company has no control over such third party websites and resources, you acknowledge andagree that Company is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource. Your interaction with any third party accessed through the Website is at your own risk, and Company will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence of any such third parties or for any personal injuries, death, property damage, or other damages or expenses resulting from your interactions with the third parties.
    • 9. Disclaimer of Warranty
    • You expressly understand and agree that your use of the Services, ancillary services and all information, products, other services and other content (including that of the third parties) 22| P a g eincluded in or accessible from the Website is at your sole risk. The Services and ancillary services are provided on an "as is" and "as available" basis. Company makes no representations, warranties or guarantees, express or implied, regarding the accuracy, reliability or completeness of the content on the Website or of the services (whether or not sponsored by third party service providers), and expressly disclaims any warranties of non-infringement or fitness for a particular purpose.

      The Company expressly disclaim all warranties of any kind as to the Services, ancillary services and all information, products, services and other content (including that of the third parties) included in or accessible from the services, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

      Company and its service providers, affiliates, business partners make no warranty that (i) the services will meet your requirements, (ii) the services will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the services will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the services will meet your expectations, and (v) any errors in the technology will be corrected.

      Prices for Products available on our Website and are incorporated into this TOUs by reference. All prices, whether specified or not, are in Indian rupees. Prices, Products and Services are offered by the Company's business partners, and may change in accordance with the brand guidelines or other terms and conditions applicable to each of the business partners of Fingoindia. In some cases Services and prices are offered by the Company itself and it reserves the right to modify the use and prices of such Services. Fingoindiamay receive a referral / facilitation fee from third party banks / other credit institutions for (a) assisting with the settlement of outstanding amounts dues owed to them by you and / or (b) for referring their products / services to you and by accepting these Terms you confirm that you have no objection to the same.You further undertake that by initiating a transaction, you are entering into a legally binding and enforceable contract with these business partners of the Company, to purchase the products or avail the services using such payment facilities as may be permitted by applicable laws and as may be accepted by the Company.

      The Company does not charge any registration/membership or browsing fee. However, the Company reserves the absolute right to charge any fee for registration/ membership or browsing fee at any time. All such fees that the Company may charge will be intimated to the users and such change shall automatically become effective immediately after they are posted on the Website. All such fees charged by the Company shall be in Indian Rupees. Your continued use of the Company shall be deemed as an acceptance of the amended terms of the TOU.

      The Company may enter into agreements with third party payment gateway aggregators and financial institutions authorized by the Reserve Bank of India for collection, refund and remittance and to facilitate payment between you, Fingoindiaand its business partners, as the case may be. The Company shall initiate the remittance of the payments made by you and the date of completion of transaction shall be after the products are delivered to you or after the Services are rendered to you and such other additional time as may be agreed between Website and its business partners, as the case may be.

      Whileavailing any of the payment method/s available on the Website, the Company will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:

      1.Lack of authorization for any transaction/s, or


      2.Any payment issues arising out of the transaction, or


      3.Illegitimacy of the payment methods (credit/debit card frauds etc.) being used by a you;


      4.Decline of transaction for any other reason(s)


      Notwithstanding anything contained herein, the Website reserves the right to conduct additional verification for security or other reasons if it is not satisfied with the creditability of you/your transaction.

      Use of the payment facilities provided by the Website shall not render the Website liable or responsiblefor the non-delivery, non-receipt, non-payment, damage, breach of representations and warranties, non-provision of after sales or warranty services or fraud as regards the products or services listed on the Website. The Website shall not be responsible for any damages, interests or claims arising from not processing a transaction.

      You hereby agree to provide accurate information, such as credit/debit information for purchasing any Service or product on or through the Website. You further warrant that you shall not use payment information or instrument that is not lawfully owned by you. In addition to this TOUs, the terms and conditions of the bank or other financial institution shall also be applicable to every user. The Website disclaims any liability arising out of declining of payment by such bank or financial institution.

      Fingoindiamay in its sole discretion impose limits on the number of transactionswhich an individual holding a financial instrument may use for payment for products or services. Additionally, the Website reserves the right to refuse to process transactions exceeding such limit and transactions by you that have incurred questionable charges and amounts.

      Fingoindiais merely a facilitator for providing you with payment channels through automated online electronic payments (either itself or through its payment gateway service providers), cash on delivery, collection and remittance facility for the payment of products purchased by the User on the Website using the existing authorized bankinginfrastructure and credit card payment gateway networks (of either the Website or Service Providers).

      Fingoindiashall not be held responsible and shall bear no liability in case of failure or delay of delivering the products or services including any damage or loss caused to you due to such delay. No deliveries of the products/services shall be made outside the territorial boundaries of India.
    • 11. Limitation of Liability
    • You expressly understand and agree that the Company (including its subsidiaries, affiliates, directors, officers, employees, representatives and providers) shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for loss of profits, opportunity, goodwill, use, data or other intangible losses, even if 24| P a g eCompany has been advised of the possibility of such damages, resulting from (i) any failure or delay (including without limitation the use of or inability to use any component of the Website), or (ii) any use of the Website or content, or (iii) the performance or non-performance by us or any provider, even ifwe have been advised of the possibility of damages to such parties or any other party, or (b) any damages to or viruses that may infect your computer equipment or other property as the result of your access to the Website or your downloading of any content from the Website.

      Notwithstanding the above, if the Company is found liable for any proven and actual loss or damage which arises out of or in any way connected with any of the occurrences described above, then you agree that the liability of Company shall be restricted to, in the aggregate, any Service/transactional fees paid by you to the Company in connection with such transaction(s)/ Services on this Website, if applicable.

      The Company has no control over the third party websites which would be provided to you through its Website. You acknowledge and agree that under no circumstance shall the Company be liable for your using the services offered or provided by any third party service provider.
    • 12. Indemnity
    • You agree to indemnify and hold Company (and its affiliates, officers, directors, agents and employees) harmless from any and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature, including reasonable attorneys' fees, or arising out of or related to your breach of this TOU, your violation of any law or the rights of a third party, or your use of the Website.

      You shall not sue or otherwise make or present any demand or claim, and irrevocably, unconditionally and entirely release, waive and forever discharge the Company, its officers, directors, employees, agents, licensees, affiliates, successors and assigns, jointly and individually (hereinafter "Release"), from any and all manner of liabilities, claims, demands,losses, claims, suits, costs and expenses (including court costs and reasonable attorney fees) ("Losses"), whatsoever, in law or equity, whether known or unknown, which you ever had, now have, or in the future may have against the Release with respect to the Services. You agree to defend, indemnify, and hold harmless the Release from and against any and all Losses resulting from claims made against the Company by third parties arising from and in connection with this Authorization.
    • 13. Termination:
    • TheseTerms and / or any Additional Terms you accept shall be binding from the time you click and accept these Terms / the Additional Terms as the case may be, and will continue until either you or Fingoindia terminates the agreement between us.

      Fingoindia mayterminate the agreement between us and de-activate your User ID forthwith by notice to you at your email address registered with us in the event that you are in breach of these Terms / any Additional Terms you accept.

      Fingoindia may also terminate the agreement between us and de-activate your User ID by giving you notice of one (1) day addressed you your email address registered with us.You may terminate this agreement and request deactivation of your User ID by written notice by email addressed to Fingoindia

      Name:GVNG Pavan Kumar;

      Email:customercare@fingoindia.com.

      Your User ID will be deactivated within three (3) working days from receipt of such email.

      Upon termination, your right and license to access and/or use the Service immediately ceases; your User ID will be deactivated and you will no longer be able to access or use the Service. Further, your personal information that is in the possession of Fingoindia will be dealt with in accordance with ourPrivacy Policy.
    • 14. Additional Terms and Conditions
    • Company reserves the right to make changes to the Website, related policies and agreements, this TOU and the Privacy Policy at any time as it deems fit and proper, including but not limited to comply with changes in law or regulation, correct inaccuracies,omissions, errors or ambiguities, reflect changes in the process flow, scope and nature of the Services and ancillary services, company re-organization, market practice or customer requirements. Upon any change, Company will notify the updated Terms on the Website or other means. Your continued use of the Services and ancillary services constitutes acceptance of the changes and an agreement to be bound by Terms, as amended. If you do not agree to the changes, you may please discontinue your use of the Services and ancillary Services.

      Company reserves the right to discontinue or suspend, temporarily or permanently, the Services including ancillary services, by giving reasonable time period notice, on a best effort basis, unless it is merely to change certainfeatures/contents of the Services and/or Website or maintain the security and integrity of the Services. You agree that Company will not be liable to you in any manner whatsoever for any modification or discontinuance of the Services.

      You agree not to usethe Services and ancillary services for illegal purposes or for the transmission of material that is unlawful, harassing, libelous (untrue and damaging to others), invasive of another's privacy, abusive, threatening, or obscene, or that infringes the rights of other.

      Company may, from time to time, announce certain offers with intent to promote its Website and/or Services/ ancillary services ("Promotional Offer/s"). The Promotional Offer(s) would always be governed by this TOU plus certain additional termsand conditions, if any prescribed. The said additional terms and conditions, if prescribed, would be specific to the corresponding Promotional Offer only and shall prevail over these TOU, to the extent they may be in conflict with these Terms. Company reserves the right to withdraw, discontinue, modify, extend and suspend the Promotional Offer(s) and the terms governing it, at its sole discretion.
    • 14. General
    • If any of these conditions are deemed invalid, void, or for any reason unenforceable, the parties agree that the court should endeavor to give effect to the parties intentions as reflected in the provision, and the unenforceable condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. Headings are for reference purposes 26| P a g eonly and do not limit the scope or extent of such section. This TOU and the relationship between you and Company will be governed by the laws of the India without regard to its conflict of law provisions. Any dispute, controversy or claim arising out of or in relation to this Agreement, including a breach or termination thereof, shall be settled by a sole arbitrator to be appointed mutually by Company and you, in accordance with the provisions of the Arbitration and Conciliation Act, 1996, or amendment thereto. In the event we are unable to reach an agreement on the sole arbitrator, we agree to have a panel of three arbitrators appointed, of which one shall be appointed by each of us, and the third arbitrator appointed by the two arbitrators. The venue for arbitration shall be Hyderabad. The arbitral procedure shall be conducted in the English language and any award or awards shall be rendered in English. The Website specifically prohibits you from usage of any of its Services in countries or jurisdictions that do not corroborate to all stipulations of these Terms. The Website is specifically for users in the territory of India. In case of any dispute, either judicial or quasi-judicial, the same will be subject to the laws of India, with the courts inAndhra Pradeshhaving exclusive jurisdiction. The failure of Company to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches. This TOU constitutes the entire agreement between you and Company and governs your use of the Website, superseding any prior agreements between you and Company with respect to the Website.

      If you have questions, concerns, or suggestions regarding our Privacy Policy, we can be reached using the contact information on ourwebsite page or atcustomercare@fingoindia.com

      Disclaimer

      Fingoindiaintends to provide clear information about banking products and services. The information and data in the website" www.fingoindia.com" ("Website/ Fingoindiaplatform") are generic in nature. Our efforts are to offer accurate and responsible data. We are not responsible for any sort of discrepancies.There is no purpose of violating any copyright or intellectual copyrights issues. All information provided on the portal Fingoindiais subject to the discretion of the same and is likely to change without any notice. Though, any changes in public utility will be communicated immediately in our portal.
      We have tried to maintain high standards in quality, clarity, and accuracy of the material posted on the portal. Fingoindiais not legally responsible for the same in any matter whatsoever. Employees, partners, and associated staff of Fingoindiaare not accountable for any loss, harm, or damage due to usage of information from the portal. Customers are advised to use their own discretion in such matters. The information provided on the portal is of financial, insurance, and legal nature. It is a mutual understanding that customers association with the portal will be at the customer's preference and risk.
      Visitors to this Website/portal and every third party is hereby informed that the owners of this Website/portal, are the intermediaries of the banks, financial institutions and mutual funds/AMC's, whose products are dealt with in this Website/portal. It is made abundantly clear that Fingo Financial Solutions Private Limited, its groupcompanies, its directors, shareholders, officers and employees and Fingoindia.comare in no way responsible or liable for any one for 27| P a g ehis/her investment or credit buy decision(s) (availing any kind of loans or taking credit card through us), and every prospect/loan seeker/ investor/policy-holder shall be solely responsible for the consequences of his/her decision(s).

      FRAUD RELATED DISCLAIMER

      BEWARE OF FRAUDULENT PHONE CALLS AND E-MAILS. Fingoindiaclarifies to public that Fingoindiaor its officials will never ask customers/visitors to deposit any money/cash for any of our services. Public receiving such phone calls/emails are requested to intimate Fingoindiaalong with details atcustomercare@fingoindia.com.
    Account Aggregator Terms Of Use
    • I hereby consent and authorize Fingoindiato access and receive my financial information on a regular basis from various Financial Information Providers (FIPs) via Account Aggregators and utilize the above said financial information for below mentioned purposes:
      • To generate/refine offers for my loan or credit card application(s) on Fingoindiawebsite/app;
      • To provide customized recommendations and personalized offers of the products and services of Fingoindiaand/or its business partners/affiliates;
      • To send information/personalized offers via email, text, call or online display or other means of delivery in Fingoindia's reasonable sole discretion;
      • To provide personal finance management solutions detailing out individual bank account balances, transaction analysis and other features built on top of it;
      • Any other Lending related services.

      I further confirm that my financial information may be transferred, shared or otherwise disclosed by Fingoindiato any third party in an aggregated and anonymised manner for obtaining enhanced data parameters and/or to assist me in availing various loan options or credit facilities available with Fingoindia. I also confirm that I have verified the details of the request to transfer the data and understand that this consent is binding on me. I expressly disclaim Fingoindiafrom any liability towards the correctness of the financial information/data and agree to indemnify and hold harmless Fingoindiaand any of its subsidiaries, successors, representatives, assigns and/or affiliates for any claims, demands, damages, actions, suits of any kind or nature which may arise whatsoever including for any discrepancy in the financial data.I also authorize the Account Aggregators to share my financial information with Fingoindiafor the aforementioned purposes. I further confirm that I have read and understood the consent provided hereinabove and agree to the same voluntarily and out of my free will. I also confirm that I am aware of the option to withdraw this consent at any time through Fingoindiawebsite or app. However such revocation shall be at my risks, costs and consequences in case the services have been partially or fully fulfilled by Fingoindia.
    • Force Majeure
    • The subscription shall be subject to force majeure events and on occurrence of such an event, the Free Trail may be withdrawn at the discretion of Fingoindia.
    • Disable / Cancel Recurring Payments
    • You may cancel or disable Recurring Payments for your subscription either in the settings / preferences of your Fingoindiaaccount. For avoidance of any doubt, it is clarified that if you cancel or disable Recurring Payments or auto renewal of your subscription, your on-going subscription will continue for the remainder of the subscription period, however in the event you cancel or disable Recurring Payments during the Free Trial or promotional period, any unavailed period shall lapse and will not be available to you.

      In case one of your Recurring Payments is declined for any reason whatsoever, including expiry of your card (credit / debit), we may cancel your subscription, unless you provide us with a new mandate. If you provide us with a new mandate and are successfully charged before your subscription is cancelled, your new subscription period will be based on the original renewal date and not the date of the successful charge.
    • Notification and Communication
    • You authorize us to communicate with you throughemails in connection with your subscription and/or Recurring Payments. You acknowledge that we may also communicate with you through our affiliate(s) providing the subscription or the benefits of the subscription to you.
    • Disclaimer of Liability
    • You shall not hold Fingoindia, its group entities, or affiliates, their respective directors, officers, employees, agents, vendors responsible for any losses or damages suffered by you on account of your use of Recurring Payments for the subscription, including as aresult of any fraud in connection with any payment of Membership fee using your Payment Method.You further agree to indemnify, defend and keep Fingoindiaharmless against all damages, liabilities, costs, expenses,claims, suits and proceedings (includingreasonable attorney's fee) that may be suffered by Fingoindiaas a consequence of violations of these terms and conditions by you, violation of applicable laws, any action or inaction resulting in wilful misconduct or negligence on your part.